How Do I Check My Mobile Data Usage?

You can check how much data you have used at any time by logging in to our website, https://www.southernphone.com.au

You will need an account number and password, which you can get a few different ways:  If you provide us an email address during your signup, you’ll get sent your account number and password automatically. 

From there, you can log in to our website and check your remaining data credit any time.  On the Telstra 4G network, your usage updates in real time so you can expect an accurate read out whenever you check.  Do note however that your data usage works on a session basis, running from the time you connected to your MBB, to the time you disconnected. 

If you keep it connected 24/7, you won’t be able to keep it up to date so when you’re done using it, disconnect or switch off your MBB so that it has time to catch up as it can 24-48 hrs for the data credit remaining to reflect the true usage. Don't worry though, we will tell you the time and date of the last read when you check your usage remaining.