What is voicemail and how do I use it?

Voicemail is an automatic feature for a Mobile Service and is enabled upon activation of the SIM Card.

When your phone is switched off or you're on another call, calls will be instantly diverted to your mailbox. Call diverting is also handy when your busy, unreachable or simply don't want to answer a call.

How do I set up Voicemail

Telstra Voicemail

Dial – 101 and press the call key, follow prompts

Telstra Voicemail – What is my 6-digit PIN?

When you first dial 101 to set up your Voicemail, you will be prompted to enter a NEW 6-digit pin of your choosing.

Optus Voicemail

Step 1: Dial        321 to set up, follow prompts.

Step 2: Dial        **004*321# to activate.

Extending the ring time before calls are diverted to voicemail.

When activated, your mobile phone is set to ring for 10 seconds before being diverted to your Voicemail service. If this is too short or too long, you can change the time in intervals of 5 seconds, anywhere from 5 - 30 seconds.

Telstra: **61*101**xx#

Optus: **61*321**xx#

Simply replace the xx with a multiple of 5. For example **61*321**30# will make the mobile phone ring for 30 seconds before it diverts the call to Voicemail. 30 Seconds is the maximum ring time on all networks.

Deactivate Voicemail:

To deactivate all diversions to voicemail, press ##002# and press the send or call key.