What is a premium SMS?

A Premium SMS / Call is generally a payment option for content and mobile services offered by companies other than Southern Phone.

You can access content on your mobile by sending to a number starting with 19.  If you receive Premium SMS it means you have agreed to use or receive specific entertainment services via your mobile.

These include:

• ringtones
• games
• music videos
• casting a vote on TV shows (eg. The Voice)
• entering competitions (eg. Cash Cow)
• additional paid services (hotlines)

All of them involve a charge, so it's important you understand what you're signing up for.

Even though the charges appear on your Southern Phone mobile bill, for third-party content we do not control the cost of the service.

You will need to get in touch with us if you would like to enable or disable your Service from being able to call/SMS Premium numbers.

Please Note: On the Telstra 4G Service, we can not offer premium services for calling, only SMS is available.