Service Features: Call Waiting

Call Waiting What Is It?

Call Waiting notifies you of an incoming call on your phone while you are already on a call. You can place your call on hold to answer the incoming call.

The Call Waiting tone (2 beeps every 5 seconds) indicates that another call is waiting to be answered. 
It is easy to switch between calls, meaning there's no need to miss important calls.

Does Call Waiting Affect Internet Or Fax Connections?

Yes, it is possible that Call Waiting may affect these connections. Dialling *44 before the Fax or Internet number you are dialling will disable Call Waiting for that particular call. 

To Turn On Call Waiting For All Calls

• Lift receiver
• Dial *43# (star 43 hash)
• Listen to the announcement
• Hang up the receiver.

To Turn Off Call Waiting For All Calls

• Lift receiver
• Dial #43# (hash 43 hash)
• Listen to the announcement
• Hang up receiver

To Check Is Call Waiting Is On Or Off

• Lift receiver
• Dial *#43# (star hash 43 hash)
• Listen to the announcement
• Hang up receiver

To Answer Another Incoming Call Whilst On A Call

• Press Recall
• Wait for the dial tone
• Dial 2

To Switch Between Calls

• Press Recall
• Wait for the dial tone
• Dial 2

To Hang Up On One Call And Come Back To The Other

• Press Recall
• Wait for the Dial Tone
• Dial 1

To Reject The Incoming Call

• Press Recall
• Wait for the dial tone
• Dial 0