This article contains the setup guides for all of the three modems that Southern Phone customers may have received from us (Netcomm Wireless, Comnect Standard and Comnect Premium). What type of modem did you receive?
Netcomm Wireless
Your nbn™ service is connected via an antenna outside your home. You will also have a Network Termination Device (NTD) installed inside your home.
Important!
The NetComm modem router has been pre-configured with your details. It will connect without requiring any additional settings. Once you have connected your modem, and you are connecting your device(s), you will be prompted to enter your Wireless Security Key password located on the back of your modem, and on a card inside your modem package.
Comnect Standard
Your nbn™ service is connected via an antenna outside your home. You will also have a Network Termination Device (NTD) installed inside your home.
Important!
The modem router has been pre-configured with your details. It will connect without requiring any additional settings. Once you have connected your modem, and you are connecting your device(s) via WiFi, you will be prompted to enter your WAP2-PSK Key located on the back of your modem.
Comnect Premium
Your nbn™ service is connected via an antenna outside your home. You will also have a Network Termination Device (NTD) installed inside your home.
Important!
The modem router has been pre-configured with your details. It will connect without requiring any additional settings. Once you have connected your modem, and you are connecting your device(s) via WiFi, you will be prompted to enter your WAP2-PSK Key located on the back of your modem.
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