If you are having trouble with your mobile handset, you can click this link that will take you to a website that will show you step by step assistance for your mobile device:
Articles in this section
- Mobile Troubleshooting
- My mobile phone isn't working. What steps can I try before calling Southern Phone?
- I am experiencing issues with mobile data and cannot access the internet
- I am able to send/receive SMS messages
- I cannot send MMS messages
- I am unable to make or receive calls
- My handset is reporting no SIM or invalid SIM
- Internet settings (APN) for mobiles and tablets to help you get connected
- I am experiencing issues with mobile coverage
- My handset has turned itself off.