NBN Broadband
Common Questions
- NBN: How Much Data Do I Need?
- What Happens If I Don't Move To The NBN?
- Are the Speeds Guaranteed?
- I’m renting, what do I have to do to get connected to the nbn™
- nbn™ Connection Types Explained
- What Speed Do I Need On the NBN?
Getting Connected
Using Your Service
- NBN Service Features
- What is shaping?
- What happens if I exceed my monthly data allowance?
- NBN Home Phone International Call Rates
- NBN: How Do I Change My Data Allowance?
- How Do I Disconnect / Cancel My NBN Service?
Modem Setup Guides
- User Guide for setting up your Modem: nbn™ Hybrid Fibre Co-Axial (HFC)
- User Guide for setting up your Modem: nbn™ Fibre to the Premises (FTTP)
- User Guide for setting up your Modem: nbn™ Fibre to the Curb (FTTC)
- User Guide for setting up your Modem: nbn™ Fixed Wireless
- User Guide for setting up your Modem: nbn™ Fibre to the Node (FTTN)
Troubleshooting
- NBN Troubleshooting: I Am Experiencing Drop Outs What Do I Do?
- Troubleshooting - Speed Issues NBN
- How do I check my eligibility for nbn™ Satellite?
- Modem Settings for your Fibre to the Premise (FTTP) Connection
- Modem Settings for your Fibre to the Node (FTTN) Connection
- Modem Status Lights Troubleshooting Guide (NetComm NF10WV)