Check My Account Online Register for Online Access Pay My Bill Check my Webmail Check My Internet Usage Get My Account by Email
Personal
Bundles
Triple Bundle Home Plus Broadband Bundle Satellite
Broadband
ADSL nbn™ Satellite Mobile broadband
Mobiles
Mobile Phones SIM only plans
Home Phone
Standard nbn™
Business
Bundle Fixed Line
About
About Us News What Our Customers Say Shareholders
Submit a request
  1. Southern Phone Company
  2. NBN Broadband

NBN Broadband

Common Questions

  • How Much Data Do I Need on NBN?
  • What happens if I don’t move to the nbn™ network?
  • Modems supported by Southern Phone Company
  • Fixed Wireless Congestion
  • Fixed Wireless speeds
  • What is Fixed Wireless?
See all 21 articles

Getting Started

  • How to I cancel my nbn™ order?
  • NBN™ appointments and installation
  • How long will it take to connect to the nbn™ network?

Using Your Service

  • What is shaping?
  • How Do I Disconnect / Cancel My NBN Service?
  • Call Waiting On The NBN
  • Silent Number On The NBN
  • Call Forward On The NBN
  • Calling Number Display On The NBN
See all 8 articles

Modem Setup Guides

  • nbn™ Fibre to the Node (FTTN): Comnect DS244WTV modem
  • nbn™ Fibre to the Node (FTTN): Netcomm Wireless Modem
  • nbn™ Fibre to the Node (FTTN): Comnect DS224WTV (Standard) Modem
  • nbn™ Fibre to the Premise (FTTP): Comnect DS244WTV modem
  • nbn™ Fibre to the Premise (FTTP): Gaoke modem
  • nbn™ Fibre to the Premises (FTTP): Comnect DS224WTV (Standard) modem
See all 19 articles

Troubleshooting

  • NBN Troubleshooting: I Am Experiencing Drop Outs What Do I Do?
  • Troubleshooting - Speed Issues NBN
  • Southern Phone Internet Outage Policy
  • How do I check my eligibility for nbn™ Satellite?
  • Modem Settings for your Fibre to the Premise (FTTP) Connection
  • Modem Settings for your Fibre to the Node (FTTN) Connection
See all 17 articles

Terms of Use Privacy Policy Critical Info Terms & Policies

© Copyright 2017

Southern Phone Company PTY LTD | ABN 42 100 901 184