Troubleshooting
- 3G Network partial shutdown – Handset settings update required
- Telstra 3G Network partial shutdown – Handset upgrade required
- Internet Settings (APN) for Mobiles and Tablets
- Troubleshooting: My Handset has turned itself off.
- Troubleshooting: My Handset wont turn on.
- Troubleshooting: My Battery Won't Charge
- Troubleshooting: How Do I Download Apps?
- Troubleshooting: My Handset Is Asking For A SIM PIN Number
- Troubleshooting: My Handset Is Asking For A PUK Code
- Troubleshooting: MMS Messages
- Troubleshooting: Mobile Data
- Troubleshooting: SIM Card - No SIM - Invalid SIM
- Troubleshooting: SMS Not Received / Delivered
- Troubleshooting: Unable To Make / Receive Calls
- Troubleshooting: Mobile Coverage / No Coverage
- Mobile Handset Warranty
- My Mobile Isn't Working, What Can I Try Before Calling Southern Phone?